Nov 22, 2025
The Moat We Didn't Know We Were Building
For months, we've been digging trenches. Bootstrapping. Scraping by. Hearing "no" from investors who didn't get the vision or wanted us to pivot toward faster monetization.
It sucked.
But somewhere along the way, while we were complaining about the struggle, we realized something: we accidentally built a moat.
The Problem with Other Health Apps
Here's the uncomfortable truth about the digital health industry: when a company takes venture capital, they're making a promise. Not to you, to their investors.
That promise usually involves growth metrics, user acquisition costs, and eventually, revenue. Often from selling data, selling ads, or selling access to you.
We've watched it happen over and over. A health app launches with good intentions. Then the pressure kicks in. Monetize faster. Find revenue streams. Make the numbers work for the next board meeting.
Suddenly, your health data isn't just yours anymore. It's an asset on a balance sheet.
Our Accidental Advantage
We didn't plan to be bootstrap longer than we wanted. But here's what it gave us: independence.
We have no investors demanding we hit certain metrics. No board meetings where someone asks why we're not monetizing user data. No pressure to compromise on the core thing that matters—your trust.
When you sync your health data with Openwell, we can look you in the eye and say: we have zero financial incentive to do anything with it except help you understand it better.
Not because we're saints. Because our business model doesn't depend on exploiting your information.
What This Means Practically
Other platforms can't say what we can say:
"We're not beholden to profit-seeking investors who might pressure us to change direction."
"Your data isn't collateral for our next funding round."
"We're building this slowly, deliberately, and with your interests—not shareholder returns—at the center."
That's not marketing speak. That's just reality when you're not on the VC hamster wheel.
The Renegade Model
There's something almost old-school about what we're doing. Build something people want. Charge a fair price for real value. Don't get fancy with business models that require betraying user trust.
In today's health tech landscape, that's actually radical.
We're not saying we'll never take investment. But if we do, it'll be from people who understand that the moat—the real competitive advantage is trust. And you can't buy that back once you've broken it.
Why This Matters to You
When you're deciding whether to give Openwell access to your health data, this is the context that matters.
We're not trying to build a unicorn. We're trying to build something that actually works for you. Something sustainable. Something that won't pivot to a shady business model the moment growth slows down.
Your health information is too important for that.
So yeah, we're still digging trenches. Still bootstrapping. Still saying no to investors who don't get it.
And honestly? We're starting to realize that's exactly where we need to be.
